Assignment Notes Display Issue (Solved)
9/12/2019 Assignment Notes with a special character entered prior to the 9/12/2019 release, now display displaying with "x0020" in place of special characters.
Update: SOLVED in 10/16/2019 Release. Reverted all affected Assignment Notes to their original state, with the exception of "&" which will be reverted to "+".
7/12/2019 In some occasions, using the Active Pick process and SMS communication, Smart Backfill process fails when an employee responds to SMS outside allotted response time.
Smart Backfill process stops without making the proper Assignment.