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Workloud Time Clock Specification & Installation

Workloud Time Clock Specification & Installation

Hardware Specification

Category

Details

Operating System

Android 4.1

Interface

7" Capacitive Touch LCD Screen

Built-in Authentication

Pin

Biometrics

RFID (125KHz)

Biometrics

ZK Optical Fingerprint Sensor

Local Algorithm

6000 (1:N) Template Capacity

Network

Ethernet - Highly Recommended, due to known synch issues with low bandwidth

WIFI

Miscellaneous

Front Facing Camera

Wall Mount

Battery

Website

http://www.zkteco.com/product/BioSmart-Zpad_237.html

Dimension

(LxHxD)222x135x51.4mm

Weight

620g

 Timeclock App Installation on ZKTeco Device

There are two prerequisites to this process:

  1. The clock must be connected to local wi-fi network
  2. Only one clock should be connected to a PC (via an USB cord) when performing an installation
  3. Installation for apps from unknown sources should be enabled

Additionally, there are three special commands that have been developed to assist/accommodate the installation process in a situation of issues/problems:

  1. Settings command (TimeClockInstaller.exe settings) - this command prompts the Settings on the device to open up (unlock) in order to make necessary changes for the app to install (i.e. connect to wi-fi)
  2. Reboot command (TimeClockInstaller.exe reboot) - this command reboots the device (i.e. in case the device is unresponsive or freezes up)
  3. Uninstall command (TimeClockInstaller.exe uninstall) - this command uninstalls our Timeclock app, uninstalls the installer, and enables all ZKTeco software on the device

Wi-Fi vs Ethernet Connection Process

There are two ways to connect a Workloud clock to internet: via a Wi-Fi network or Ethernet connection. Follow the steps below for each respective connection type prior to installing the Timeclock app on the device.

  • Wi-Fi: The Workloud clock comes with Wi-Fi disabled by default. To enable it, the settings should be modified according to the following steps:
  1. From the Main Menu, go to device "Settings".
  2. Enable Wi-Fi (i.e. switch it to On).
  3. Locate the desired end-point. 
  4. Enter all required information (password, security model, etc.). 
  5. When connection is established, make a sanity connectivity check using the internet browsing application.
  • Ethernet: The Workloud clock comes with ethernet disabled by default. This can be confusing since the ethernet cable is identified by the device but the ethernet connection remains non-working. To enable it, DHCP settings should be modified according to the following steps:
  1. From the Main Menu, select “Ethernet Management".
  2. Once inside the menu, select “Configure Network”.
  3. Then Tap on “Configure Ethernet”.
  4. Tap DHCP in order to enable DHCP and acquire all network information from the router.
  5. Hit the back button and Click on "Connect Ethernet".
  6. Wait for the device to connect/reconnect to network. 
  7. When connection is established, make a sanity connectivity check using the internet browsing application.

Standard Installation Process

Once the two prerequisites above are met, then follow the steps below to install the timeclock app on the desired Workloud clock.

  1. Connect the Workloud clock device (use the USB connection on the back of the device, the USB port on the side of the clock is not activated) and connect to your PC (via USB cord).
  2. Make sure that this device has a strong wi-fi network connection.
  3. Open a browser on your PC and access either of the following sites (depending on which environment the desired clock is being worked on):
    1. Production installation: https://app.workloud.com/mobile/
  4. Download the TimeClockInstaller file folder into a desired location on your PC.
  5. Unzip/Extract all files from this zipped folder.
  6. Double-click on the TimeClockInstaller.exe file.
  7. The following command prompt will pop up and you will see the following information displayed. 

    At the same time, on your Workloud clock you will see a white screen with a message of the timeclock application installation process on progress. Note, this process takes under a minute. 
  8. Once the installation process is complete, the timeclock app login screen will pop up where the user is able to type in the Company name. From there on, the user will follow the usual steps to log into the application.

Non-Standard Installation Process

If the first prerequisite above is not met, then follow the steps below to install the timeclock app on the desired Workloud clock device while using the settings command to troubleshoot the wi-fi connection issue.

  1. Connect the Workloud clock to your PC (via USB cord).
  2. Open a browser on your PC and access either of the following sites (depending on which environment the desired clock is being worked on):
    1. Production installation: https://app.workloud.com/mobile/
  3. Download the TimeClockInstaller file folder into a desired location on your PC.
  4. Unzip/Extract all files from this zipped folder.
  5. Then open a Command Prompt (run as administrator).
  6. Type "cd", then hit space bar and type in the path to the TimeClockInstaller folder (that was unzipped in step 4). Then click Enter.
  7. Then type in the "TimeClockInstaller.exe" settings command and hit Enter.
  8. Once the command is complete, on your device the settings screen will pop up. Connect to a wi-fi network.
  9. Make sure that this device has a strong wi-fi network connection.
  10. Double-click on the TimeClockInstaller.exe file in a folder unzipped in step 4.
  11. The following command prompt will pop up and you will see the following information displayed. 

    At the same time, on your Workloud clock you will see a white screen with a message of the timeclock application installation process on progress. Note, this process takes under a minute. 
  12. Once the installation process is complete, the timeclock app login screen will pop up where the user is able to type in the Company name. From there on, the user will follow the usual steps to log into the application.

Timeclock App Update Process on the Workloud clock 

The Timeclock app update process (once is in use and installed on ZKTeco device) is straight-forward. In order to be updated, two different processes can be followed:

  1. The device needs to be connected to wi-fi network and the update is pushed via the cloud to the devices.
  2. The device needs to be connected to wi-fi network and follow the Standard Installation Process (above) to update the app to the new version.
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